Resolve –
Since 2008 The story so far

In 2008 with just a £500 “start-up” grant from Hertfordshire Community Foundation an idea and a determination to help people who wanted help to help themselves, Resolve began supporting people in the Welwyn Hatfield area to stop the cycle of misuse and work to make a new life, substance free, healthy and happy, contributing to the community in which they live.

Resolve was established as an abstinence, evidence based day service, focussed on Recovery Drug & Alcohol Treatment, providing adult services that work to address the needs of the community within which we work. Over the years services have come and gone for many reasons, not just in Welwyn Hatfield, but across our county and the country as a whole. However, we have always sought to provide the services people really need, delivering services that support and provide consistent services for people as they travel the often very difficult road of recovery.

Since 2008 Resolve has seen significant growth across all areas of our work. In 2008 there was just one group delivered by peers, supporting people, running just a few times a week. Today Resolve delivers full-time, evidence based Community Drug & Alcohol Treatment Services from our Mid Herts Service in Welwyn Garden City and North Herts Service in Letchworth Garden City. We provide access to treatment for the people of Hertfordshire alongside Resolve’s Homeless Project, ReStart and our other Community Services.

ReStart, Resolve’s Homeless Project, brings people off the streets, who are homeless, sleeping rough or sofa surfing, into our own accommodation or onto other accommodation as appropriate. We then work with people so as to help them move onward into independent or supported living as appropriate. Through ReStart we also work with people to stop the cycle that so often sees people homeless and provide temporary accommodation and support so as to help prevent people once again going back out onto the streets.

Resolve supports the whole family through our structured programmes, our values and our services for people with issues, their family members, carers and loved ones too all need support from time to time and Resolve Family & Carers Support Groups also run from our Mid and North Herts Services.

SPARKS Community Café & Hub and SPARKLES our Mother, Baby & Toddler shop, based in Hatfield Town Centre are our pride Community asset. Named in memory of Cllr Lynne Sparks, SPARKS provides food and safe spaces for the whole community, while our SPARKLES shop provides previously loved clothes, toys and essential for babies and young families all on a “Pay What You Can” basis. Sparks offers community spaces for local community groups at rates that community groups can afford so that more people can use our facilities without concern over what it may cost.

Today Resolve delivers Drug & Alcohol Treatment and Homeless services for people across the County of Hertfordshire, with service centres based in Mid & North Herts. Our services continue to expand to meet demand and as we secure the necessary funding required to deliver this work, we continue to seek to provide services where and when we can. Our work continues to answer the needs of the Community we serve, and we are committed to this as our primary mission.

If you, or someone you know has a problem with alcohol or any substance, or you know someone who is homeless and in need of support then contact Resolve. We are here to help.