Resolve –
Since 2008 The story so far

In 2008 with just a £500 “start-up” grant from Hertfordshire Community Foundation an idea and a determination to help people who wanted help to help themselves, Resolve began supporting people in the Welwyn Hatfield area to stop the cycle of misuse and work to make a new life, substance free, healthy and happy, contributing to the community in which they live.

Over the years services have come and gone for many reasons, not just in Welwyn, but across our county and the country as a whole. However, we have always known that what people really want, what they need, are services that stay, support and provide consistent services for people as they travel the often very difficult road of recovery. Resolve was established as an abstinence, evidence based day service, focussed on Recovery Drug & Alcohol Treatment, providing adult services that work to address the needs of the community within which we work.

Since 2008 Resolve has seen and continues to see growth across all areas of our work. In 2008 just one group delivered by peers, supporting peers ran just a few times a week. Today Resolve delivers full-time evidence based Community Services from our Mid Herts Service in Welwyn Garden City and North Herts Service in Letchworth Garden City, providing access to treatment for the people of Hertfordshire alongside Resolve’s Homeless Project, ReStart, bringing people off the streets, who are homeless, sleeping rough or sofa surfing, into accommodation and onward into independent or supported living as appropriate. Through ReStart we are also seeking to stop the cycle that so often sees people homeless, into temporary accommodation and then once again back out onto the streets.

Resolve supports the whole family through our structured programmes, our values and our services for people with issues, their family members, carers and loved ones too all need support from time to time and Resolve Family & Carers Support Groups also run from our Welwyn and North Herts Services.

SPARKS Community Café & Hub, in Hatfield Town Centre is our pride. Named in memory of Cllr Lynne Sparks, SPARKS provides food and safe spaces for the whole community in our “Pay What You Can” Café and offers our room at the rear of the cafe at rates that community groups can afford so that more people can use our facilities without concern over what it may cost.

Today Resolve delivers Drug & Alcohol Treatment and Homeless services for people across the County of Hertfordshire, with service centres based in Mid & North Herts. Our services continue to expand to meet demand and as we secure the necessary funding required to deliver this work, we continue to seek to provide services where and when we can. Our work continues to answer the needs of the Community we serve, and we are committed to this as our primary mission.

Since COVID our Team has worked tirelessly to ensure those who need and wish it can access Resolve’s Services, to support those most in need, expanding our reach, Staff Team and resources in order to provide even greater services than ever before. Our work continues as we strive to provide those services our Community needs.

If you, or someone you know has a problem with alcohol or any substance, or you know someone who is homeless and in need of support then contact Resolve. We are here to help.

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