Our Mission

Resolve is a Charitable Incorporated Organisation [charity] that supports the treatment and rehabilitation of people suffering from substance/alcohol misuse problems and homelessness, in Hertfordshire, extending services into other areas as and when appropriate. Resolve’s primary aim is to assist Service Users to move to a manageable, positive lifestyle, contributing to and enhancing the communities within which they live.

The results will be seen in the following areas:

• People in the cycle of substance misuse can (with appropriate support) turn their lives around, improve their living conditions, relationships and sense of self to a point where a return to work is possible.

• Carers/family members/loved ones will be given the opportunity to interact with Resolve as part of a group and/or individually, gaining support to meet the challenges of the family members they are involved with.

• Service Users will benefit from improved health, happiness, self-reliance and responsibility which will impact positively on their lives and communities.

• Communities will experience a reduction in acquisitive, drug & alcohol related and anti-social crime, thus facilitating an improvement in the quality of life for all in the local environment. 

Our Vision

We Believe in,

Empowerment of our Community within and outside of Resolve.

Compassion non-judgmental, unconditional regard, empathy, support, safety and care of everyone we come into contact with.

Integrity leading by example, with adherence to our shared values.

Professionalism achieving the highest possible standards as laid down by professional bodies and those that we hold ourselves accountable to.

Communicating openly, honestly and transparently with everyone.