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Homeless Navigator – ReStart Resolve’s Homeless Project

ReStart Resolve’s Homeless Project

Full-time Positions – Working 12 hour day shifts, as part of a rolling 3 on/3 off shift system

Starting Salary – £23,000 p.a.

This is an excellent opportunity for someone with drive, motivation and commitment to join the Resolve Team delivering our expanding Homeless Project & Support Services for homeless individuals as part of Welwyn Hatfield Borough Council’s approach to tackling homelessness. Competent IT skills, effective listening skills, excellent communication skills and a knowledge of homelessness, drug and alcohol harm reduction and treatment services are key requirements.

Resolve is a local registered charity providing drug & alcohol support services, supported sheltered homeless accommodation and support to homeless individuals as part of the Welwyn Hatfield Borough Council’s Housing First approach to tackling homelessness. We are looking to fill a number of positions within our Homeless Project – ReStart – as part of Resolve’s expansion of our Homeless Services and “move-on” programme. Resolve offers generous terms & conditions of employment, including generous paid holiday and in-house and external training and career development opportunities.

Navigators are responsible for working as part of a larger Team dedicated to ending homelessness and helping people to find long-term housing solutions appropriate to their needs.

Navigators will work as part of a combined Team delivering Resolve’s wider Homeless, Outreach and Drug & Alcohol Treatment Services. The ability to work a rolling three-on/three-off shift pattern according to the needs of the Service across the week including weekends and bank/public holidays is essential.

Excellent Terms and Conditions including 240 hours leave equivalent to 30, (eight-hour days) paid annual leave. Full details will be provided in the application pack.

Resolve provides training for personal and professional development and will embrace candidates who demonstrate an understanding of the needs of vulnerable people, homelessness and addiction. Successful candidates will be person centred, a team player, a “self-starter”, able to work as part of a Team and on your own initiative.

For an application pack including job description email:  

Interviews will be held as soon as possible by arrangement with applicants.

This project is live and expanding, so we are looking for successful candidates to start as soon as possible, post successful interview and job offered made.





There are no current staff vacancies.






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